Customer Service Advisor (12 months temporary)

  • Full Time (Temporary)
  • Maidenhead
  • Salary: £20,000 - £21,300

Ref:                                      1075                     

Job Title:                             Customer Service Advisor (12 months temporary)

Salary:                                 £20,000 – £21,300

Hours:                                 37 hours per week

Location:                             Maidenhead

Our client is looking for a Customer Service Advisor who would be responsible for delivering a professional service to internal and external customers through a range of channels.  You will work closely with stakeholders across the business to resolve customer enquiries at first point of contact, achieving high levels of satisfaction to meet corporate objectives.

Your key responsibilities will be:

  • Experience in a customer service role
  • Experience in using a range of CRM computer systems
  • High level of integrity to handle customer enquiries in an empathetic manner
  • Effective communicator with the ability to remain calm when handling calls of a sensitive /difficult nature communicating clearly with customers
  • Experience of working in a busy customer services department
  • Ability to work within a team and on own initiative to meet department targets
  • Ability to effectively prioritise and organise a varied workload
  • Ability to work across departments to resolve complex queries
  • Excellent listening skills
  • Good numeracy skills

Please only apply if you match the above criteria.

S4 is acting as an agency for this role.

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Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.

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